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Bus is the smarter choice for Denise

Being a non-driver, Denise has been commuting by bus every day from Newton Aycliffe to Darlington town centre for 10 years. We had a chat about polite drivers, making friends and saving lots of money…

How long does it take you to get to work?

If I go at the right time, it only takes about 20 minutes to get to the town centre, so when you consider the time it takes to find a parking space and then walk to the office, it’s about the same as driving.

I tried car sharing for a while but I prefer to be able to travel when it suits me, so the bus works better for me.

Have you seen any changes to the service since you started traveling by bus?

It’s changed dramatically over the years, particularly since we’ve had the new Sapphire buses. The drivers are really smart, polite and friendly, the seats are comfy and clean and you can charge your phone and get wifi as well.  It’s a much more pleasant experience than it used to be.

What else do you like about the bus?

The price! It only cost me £39 a month because my employer is in Arriva's Employer Travel Club and I can use my pass on weekends as well, so it saves loads on petrol and parking.

And I feel much safer in bad weather, especially snow and ice.

It also gives me the ‘me time’ I wouldn’t get if I was driving.  I can check texts and emails, I can make calls, chat with other passengers – or just get lost in my own little world! 


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